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Understanding NDIS-funded supports can make a big difference in getting the most from your plan. The NDIS funding system is designed to help participants achieve greater independence and quality of life, but knowing what’s included and what’s not can sometimes be confusing. 

 This guide breaks down what NDIS will fund, what it won’t, and how to identify “reasonable and necessary” supports so you can use your funding with confidence. 

Which supports are funded by the NDIS? 

The NDIS funds support that helps participants live more independently, build new skills, and take part in community life. To be approved, each support must meet the “reasonable and necessary” criteria - a key part of how the NDIS decides what to fund. 

What does “reasonable and necessary” mean?  

The phrase “reasonable and necessary NDIS supports” is used to describe the types of assistance the NDIS can fund. 

• Reasonable means the support is fair and makes sense for your personal situation. 
• Necessary means it’s something you genuinely need because of your disability, not a general everyday cost. 

The goal of funding reasonable and necessary supports is to help participants live an ordinary life and achieve their personal goals. This can include education, employment, community involvement, independence or improved health and wellbeing. 

During your planning meeting, an NDIA Planner will discuss your goals and needs to assess which supports are reasonable and necessary for you. They’ll look at whether each support is: 

• Directly related to your disability, not just a general living expense 
• Value for money, meaning it provides a worthwhile benefit for its cost 
• Effective and beneficial, with evidence to show it works 
• Not already funded elsewhere, such as through health or education services 

Your planner will also consider: 

• Informal supports from family, friends, or carers 
• Formal supports available through other government systems 

Because every disability and life situation is different, what’s reasonable for one person may not be for another. For example, home modifications might be essential for someone with mobility challenges, while therapy sessions might be crucial for someone focusing on communication or behavioural goals. 

If you’re requesting specific supports, it helps to explain clearly why they’re needed, and where possible, provide supporting evidence from allied health professionals. This ensures your planner fully understands how the support will help you achieve your goals. 

Examples of reasonable and necessary supports include things like therapy services, assistive technology, and home modifications to improve independence. 

What does the NDIS cover?  

NDIS funding is divided into three main categories: Core Supports, Capacity Building Supports and Capital Supports. Each category covers different areas of your life and helps you use your funding in a structured way. 

Core Supports: 

Core Supports are the most flexible part of your NDIS plan. They cover the essential, day-to-day assistance you need to live your life and participate in your community. 
 This includes: 

• Assistance with daily living (personal care, meal preparation or household tasks) 
• Consumables (everyday items such as continence products or low-cost assistive equipment) 
• Social and community participation (support to take part in recreational or community activities) 
• Transport (to help you get to work, school or appointments) 

If you’ve ever wondered about NDIS core funding, this is the category that covers the basic supports that make everyday life easier and more independent. 

Capacity Building Supports: 

Capacity Building Supports are designed to help you learn new skills, build confidence and increase your independence. 
This type of funding is not interchangeable - it must be used for the specific purpose listed in your plan. 

Examples include: 

• Therapy services (like occupational therapy, speech therapy, or psychology) 
• Support to build social or relationship skills 
• Employment-related supports or training 
• Health and wellbeing programs related to your disability 

These supports are about long-term development and helping you achieve your goals over time. 

Capital Supports 

Capital Supports are for high-cost or long-term items that improve your quality of life. 
 This includes: 

• Assistive technology, such as wheelchairs, communication devices, or hearing aids 
• Home modifications, like ramps, rails, or accessible bathrooms 

These supports usually require quotes and approval from the NDIA, as they are investments that provide lasting benefit. 

What supports are not funded by the NDIS?  

While the NDIS funds a wide range of supports to help participants achieve their goals, there are some costs it does not cover. Generally, the NDIS won’t fund anything that isn’t directly related to your disability, offers poor value for money, or is already funded through another government service. 

Living Costs and Daily Expenses 

The NDIS does not pay for everyday living costs that everyone has, whether or not they have a disability. This includes things like: 

• Rent or mortgage payments 
• Utility bills such as electricity, gas and water 
• Groceries and food 
• Personal costs like clothing or entertainment 

These are considered general living expenses, not disability-specific supports. 

Alternative or Non-Evidence-Based Therapies 

Supports that are unregulated, risky or lack evidence of effectiveness are not covered under NDIS funding. This includes therapies such as reiki, crystal healing, massage for relaxation or other treatments that are not proven to help manage your disability. 

Supports Already Covered by Other Systems 

The NDIS focuses on disability-related needs, not services provided through other mainstream systems. This means it won’t fund supports that are the responsibility of: 

• Medicare or your GP (e.g. medical treatment or hospital care) 
• Education systems (e.g. school teachers or curriculum support) 
• Housing services (e.g. public housing costs or tenancy management) 
• Aged care (e.g. services provided under My Aged Care) 

This ensures NDIS funding is used for disability-specific supports and avoids duplication of services. 

Other Common Exclusions 

The NDIS may also refuse to fund supports that: 

• Are illegal or unsafe 
• Could cause harm to you or others 
• Don’t represent value for money compared to other options 
• Are unrelated to your disability or goals 

Where can I find the latest NDIS Supports List (2025)?  

The NDIS regularly reviews and updates the types of supports it funds. To make sure you have the most up-to-date information, always refer to the official NDIS website for the latest NDIS supports list (2025). 

The site provides detailed information on NDIS-approved supports, eligibility requirements and any new items added to the scheme. It’s a useful resource for checking what’s currently funded, what has changed and how those updates might affect your plan. 

If you want to stay informed, you can also speak with your support coordinator or provider - they can explain how new supports might apply to your personal situation. 

We’d love to help, contact us today!

Understanding what the NDIS will and won’t fund is key to getting the most from your plan. While funding varies from person to person, the NDIS gives participants the flexibility to choose supports that align with their goals and lifestyle. 

At Incluso, we’re here to help you make the most of your NDIS financial support - whether you need assistance with plan management, Supported Independent Living (SIL), or tailored disability support services at home or in the community. 

Ready to get the right NDIS support for your needs?  Contact the friendly team at Incluso today to learn how we can help you understand your plan, manage your funding, and access the supports that matter most to you. 

Although living with a disability can present unique challenges, the right kind of support can make a world of difference.  In Australia, NDIS in-home disability care is becoming a progressively  more common option for individuals with impairments.  

In contrast to conventional residential care, in-home disability care enables people to get individualised, professional support while staying in the convenience of their own home.  

Participants and their families now have more options and flexibility than ever before due to the widespread availability of NDIS in-home care services. 

This blog will have a look at five main advantages of receiving home disability care and why it can be the best choice for you or your loved ones. 

1. Promotes independence and confidence 

One of the biggest advantages of in-home care is that it empowers people living with a disability to maintain independence. With the right level of support, participants can continue making their own decisions and feel more capable in their daily lives.  

How in-home care supports daily living activities 

Support workers assist with essential tasks such as cooking, cleaning, transport and mobility while encouraging individuals to do as much as they can independently. This balance ensures individuals retain dignity and freedom, with their needs met by qualified disability support services. 

2. Personalised support for individual needs  

Because each person’s needs are unique, personalised disability support services are extremely beneficial. In-home disability care offers help that is fully tailored to the person as they are designed around the participant’s goals, lifestyle and preferences, in contrast to residential programs that are one-size-fits all.  

Whether its help with personal care support like medical routines, therapy exercises or community participation, personalised care ensures participants feel respected, understood and supported in the ways that matter most.  

3. Emotional and social well-being 

The benefits of in-home care extend beyond physical support; they also play a vital role in emotional health and social connection. Staying at home while receiving care reduces stress and enhances comfort. With the right disability care services, participants can feel more confident and connected in their daily lives.  

Reducing isolation through in-home support  

A key advantage of affordable disability care services at home is that support workers not only assist with daily routines but also encourage participation in community and social activities. This helps prevent loneliness and ensures participants feel valued and engaged.  

Research shows that 1 in 4 people with disabilities aged 5 and over who live in households do not leave home as often as they would like, according to a AIHW report. In-home care helps overcome barriers – such as transport, mobility or confidence, so participants can maintain meaningful relationships and engage more fully with their communities.  

4. Comfort and safety at home  

For many people living with a disability, home is where they feel safest. Disability care at home allows participants to remain in familiar surroundings, which reduces the stress of adjusting to new environments. With the right supports, individuals can continue living comfortably and securely while receiving professional assistance.  

Difference between in-home care and residential facility care  

Unlike residential facilities, where care often follows standard routines, NDIS support at home gives participants greater control and flexibility over their daily lives. In-home care allows individuals to decide when and how they receive support, while still accessing professional disability support services. This tailored approach not only improves comfort but also strengthens independence and quality of life.  

Why home is safer than residential facility care  

In-home care for disabled adults helps create a safe environment by allowing families to adapt living spaces with accessibility modifications, assistive technology and mobility aids. This ensures participants can move around more freely while minimising risks. Having trained support workers available also provides peace of mind for both participants and their families. 

5. Cost-effective and flexible care options  

One of the main concerns for families is the cost of in-home disability care in Australia. Compared to residential programs, in-home care often proves to be more affordable while still offering high-quality, professional support tailored to each individual. Working with trusted disability care providers ensures participants receive the right level of support without unnecessary costs. 

How NDIS funding supports in-home care  

Through the NDIS, participants may be able to access funding for services that support their daily living, personal care and community participation. This funding helps reduce out-of-pocket expenses and ensures individuals can receive the right support at home, making NDIS in-home care both practical and financially manageable. 

Flexible options for families 

Another advantage of in-home care is flexibility. Support hours and services can be scaled up or down depending on the participant’s needs, providing peace of mind for families. Whether short-term assistance or long-term arrangements are required, in-home care adapts to suit each situation, offering both affordability and reliability. 

We’d love to help, contact Incluso today  

Incluso Services offer personalised Supported Independent Living (SIL) and NDIS in-home care services designed to promote independence, comfort and wellbeing. Our dedicated team can help you find the right level of support tailored to your needs.  

You can get in touch with us here. 

FAQS about in-home care for people with disabilities  

What are the advantages of in-home care for people with disabilities? 
Key benefits include independence, personalised support, comfort at home, emotional well-being and cost flexibility. 

How does in-home care support independence? 
By providing assistance only where needed, in-home care allows people to maintain control of their daily routines while still receiving reliable support. 

Is in-home care funded by NDIS? 
Yes. Many NDIS in-home care options are available, covering personal, community, and therapeutic support. 

Who provides in-home care services? 
Trained disability care providers in Australia, including support workers and allied health professionals. 

Why choose in-home care over residential care? 
Because it offers greater flexibility, comfort and personalised assistance that residential care often cannot match. 

What is the NDIS Worker Orientation Module?  

The NDIS Worker Orientation Module, also called Quality, Safety and You, is a mandatory NDIS training module for all new and existing workers in the disability sector.  

This free online course, developed by the NDIS Quality and Safeguards Commission, helps workers understand their responsibilities under the NDIS Code of Conduct and supports participants to receive safe, respectful and high-quality services.  

Purpose of the module 

The module explains what it means to provide services that put people with disability first. It highlights rights, respect, inclusion and safe service delivery.  

Who needs to complete it?  

The NDIS worker induction module is mandatory for: 

• All new workers under the NDIS.  
• Existing workers starting with a new provider who haven’t completed it before. 
• Registered providers. They must ensure all their staff complete the module as part of their induction program.  

Key topics covered:  

The NDIS Worker Orientation Module is designed to help workers understand their responsibilities under the NDIS Code of Conduct, consisting of four main parts:  

1. Understanding the NDIS – introduces disability in Australia, the purpose of the NDIS, and the principles of choice, equality and independence.  
2. The NDIS Quality and Safeguards Commission – explains the Commission’s role in protecting participant rights and how workers can meet its standards for safe, respectful services.  
3. The NDIS Code of Conduct – outlines the seven Code of Conduct requirements, what they mean in practice, and the responsibility of all workers to uphold them.  
4. The NDIS and You – focuses on the worker’s role in bringing the NDIS vision to life, with real participant perspectives and examples of good practice.  

Across these four areas, the module highlights the importance of:  

• Respecting individual rights to freedom and choice.  
• Preventing and responding to abuse, neglect and exploitation.  
• Acting with integrity and honesty.  
• Supporting effective communication and inclusion.  
• Promoting health, safety and wellbeing.  

Why the NDIS Worker Orientation Module is mandatory 

NDIS Quality and Safeguards Commission Requirements 

The Commission has set the mandatory NDIS worker orientation program to strengthen safeguards for people with disability. Completion is a compliance requirement for registered providers.  

Worker and provider compliance 

NDIS worker orientation module certificate of completion must be shown to employers. Providers should keep a compliance checklist to ensure all staff meet induction requirements.  

Benefits for participants and workers 

The module not only meets compliance but also:  

• Builds worker confidence.  
• Ensures consistency across providers.  
• Improves participant trust and service quality.  

How to access and complete the module 

Step-by-step access guide 

1. Visit the NDIS Training Portal. 
2. Select Worker Orientation Module. 
3. Register with your details.  
4. Complete the online training and quiz.  
5. Download your NDIS worker orientation certificate. 

Accessibility options  

The module is available in different formats to support accessibility, including:  

• Auslan version.  
• Screen reader-compatible version (JAWS/ZoomText).   

Module duration & completion requirements 

• Average completion time: 90 minutes.  
• You can pause and resume anytime.  
• Free of cost. 
• An NDIS worker orientation module certificate of completion is issued instantly. 

NDIS worker orientation module certificate 

How to download your certificate 

1. After completing the module:  
2. Log back into the NDIS training portal.  
3. Navigate to your profile to download your NDIS orientation module completion certificate. 

Validity & recognition across providers 

• The certificate does not expire.  
• It is transferrable across providers, meaning you only need to complete it once.  

Keeping records for compliance  

Both workers and providers should keep a copy of the NDIS training module certificate for compliance audits.  

If the certificate is not showing, here is what to do: 

• Ensure the training is fully marked as completed in the system.  
• Contact the NDIS training portal support team if your certificate of completion isn’t showing. 

We’d love to help, contact Incluso today 

Have questions about the NDIS Worker Orientation Module? We’d be glad to point you in the right direction, whether you’re a participant, carer, parent or support worker.  

You can get in touch with us here. 

Official details are always available at the NDIS Commission. 

Making Sense of the Latest NDIS Pricing Arrangements

The NDIS Price Guide 2025 (officially the NDIS Pricing Arrangements 2025‑26) was released in June and came into effect on 1 July 2025. While it may seem complex at first glance, this yearly update is essential for ensuring the National Disability Insurance Scheme (NDIS) continues to deliver fair and sustainable support for participants across Australia.

In this blog, we’ll walk you through the key changes, new NDIS price limits, and what the 2025 update means for participants, providers, and support coordinators.

What is the NDIS Price Guide?

The NDIS Price Guide outlines: 

• The maximum amount providers can charge for supports (also known as 2025 NDIS price caps)
• Billing rules for things like travel, admin, cancellations and non-face-to-face work
• What’s included in the different NDIS support budgets
• Clear NDIS price limits July 2025 for various therapy services and support categories

This guide ensures participants are not overcharged and that services are delivered consistently across Australia, whether you're in NSW, QLD or a rural area (NDIS pricing changes for rural providers).

What changes are in the NDIS Price Guide 2025? 

Whether you're self-managed, plan-managed, or NDIA-managed, these are the NDIS new price guide changes you need to know:

1. Support worker pay rates have increased

There has been a 3.95% increase in the price limits for disability support workers. This is in line with updates to the minimum wage and Superannuation Guarantee.

If you’re a participant, you don’t need to make any changes, your core supports funding has been automatically adjusted to reflect this rate increase. This ensures you can continue to access the same level of support, even as provider wages go up.

2. Therapy pricing changes: lower for some, higher for others

As part of a national pricing review, the NDIS has adjusted the price limits for several allied health services based on real-world costs.

Here’s how NDIS therapy price changes 2025 look:

• NDIS physiotherapy rate 2025: Decreased by $10, now capped at $183.99/hour
• NDIS psychology pricing 2025: Increased by $10, now capped at $232.99/hour
• Dietetics and podiatry: Each reduced by $5, now capped at $188.99/hour

These changes are now consistent across all states and territories, a welcome improvement for participants in rural and remote areas.

3. New pricing rules for art and music therapy 

As of February 2025, individual art and music therapy sessions are now capped at $68/hour unless the provider can demonstrate they support functional outcomes. Group sessions remain unchanged at $193/hour.

This change may impact participants who access creative therapies for emotional or behavioural support, so it’s important to discuss with your provider whether these therapies still qualify under your plan.

4. Core supports funding

To account for inflation and rising care costs, core supports funding increased by 4.36%. This includes support such as daily personal care, household help, and social and community participation.

The NDIA has automatically applied this increase to participant budgets. You don’t need to do anything, but it’s still a good idea to confirm with your support coordinator or plan manager.

5. Plan management funding adjustments 

The NDIS has removed certain price differentials and fees in plan management, including:

• The “critical establishment” fee
• Rural and remote pricing differences

These changes result in a $35 million reduction in plan management funding across the scheme. While this doesn’t directly impact most participants, it may affect how some plan managers operate or structure their services.

What do these changes mean for participants?

Your core support funding has already been updated, but service agreements may need to be reviewed.

• Therapy pricing may allow you to access more sessions without exceeding your budget (especially physiotherapy or podiatry)
• Be aware of new rules on cancellations and non-face-to-face charges
• Make sure providers are billing at the correct 2025 rates

What about providers?

If you’re a provider, the new guide requires you to:

• Update your invoices and systems to reflect the 2025 NDIS price caps
• Clearly describe services, hours, and types of supports delivered
• Comply with updated rules around admin, travel, cancellations, and group supports
• Communicate any changes in pricing with participants

How support coordinators can help

Support coordinators play a key role in helping participants understand and adapt to these updates. This includes:

• Reviewing service agreements with participants
• Confirming updated funding has been applied
• Checking that providers are billing correctly
• Helping participants reassess whether their supports align with their goals

Final thoughts

The NDIS Price Guide 2025 brings in a number of meaningful changes, from increased funding for daily supports to more consistent national pricing for therapies. While some services have been capped or reduced, others have increased in recognition of growing demand and costs.

Whether you're a participant, provider, or support coordinator, it's important to stay informed. Reviewing your plan now ensures you continue to get the best value from your funding.

We’d love to help, contact Incluso today

If you're unsure how these updates impact you or your plan, reach out to our team, we are here to support you.

You can get in touch with us here

Why consent matters in NDIS disability support services

At Incluso, your privacy, autonomy and dignity are always our top priorities. As a registered NDIS provider, we collect personal information from you in line with the NDIS consent guidelines. We only collect what is necessary to provide you with safe and effective support. All data is handled according to NDIS privacy policy requirements and Australian federal laws.

Respecting your consent is not just a legal obligation, it’s the foundation of ethical support in NDIS services.

Informed, voluntary and explicit agreement

Consent must always be informed, voluntary and explicit. This means:

• You understand what you are agreeing to (informed),
• You’re making the decision freely (voluntary), and
• You clearly communicate your agreement (explicit).

This applies to all areas of NDIS support, from receiving services to sharing your personal details with providers.

What does consent mean in NDIS support services?

Consent is more than just saying "yes”, it’s about being in control of your support and personal information. In NDIS support services, your consent gives you the power to make choices about what services you receive, how your information is used and who it’s shared with. It ensures your rights as a participant are respected and supports open, transparent communication with your care team.

The five key elements of informed consent in disability support

Understanding the elements of consent helps you know your rights and ensures you're always in control:

1. Informed

You must be given all necessary information to make an educated decision. This includes understanding your support options, how your data is used and your rights.

2. Voluntary

Your choice must be made freely and without pressure, manipulation or coercion.

3. Capacity

You must be able to understand the information and consequences of your choices. Capacity is about both mental and emotional ability.

4. Explicit

Consent must be clearly communicated, whether that’s through verbal agreement, signing forms or using communication aids.

5. Revocable

You can withdraw or change your consent at any time. Consent is not permanent, it’s an ongoing conversation, and you're always in control.

Why is consent so important in disability support?

Respecting consent in disability services upholds participant autonomy and safeguards your rights. At Incluso, our approach is built around:

• Supporting your right to make informed decisions
• Legal responsibilities of NDIS providers being strictly adhered to
• Ensuring trust, transparency and respectful communication
• Upholding the NDIS Code of Conduct and ethical practice

This aligns with the importance of consent in support work and meets NDIS compliance and consent requirements in Australia.

How do NDIS providers ensure informed consent?

Incluso takes proactive steps to ensure informed and voluntary consent is met with every single participant: 

• We provide information in formats that suit your communication needs
• Our team explains what you're consenting to, without rushing you
• We check in regularly to ensure your consent is still valid
• We create an open channel of communication so participants are fully aware that they can always change their mind or ask questions when it comes to consent

We'd love to help, contact Incluso today

If you’d like help understanding any part of this process, our team is here to support you. 

You can get in touch with us here

You can also speak with a trusted family member, an independent disability advocate or an NDIS advocacy support service for additional guidance. 

What is the NDIS and how does it support mental health? 

The NDIS is a national scheme designed to support Australians with a permanent, significant disability. For individuals living with a psychosocial disability (a term used to describe mental health conditions that severely impact daily life), the NDIS can fund tailored supports. 

This includes access to mental health and disability support like therapy and community activities, which encourages participants to live more independently, connect with their community and improve overall wellbeing through NDIS mental health support services.

Who is eligible for NDIS mental health support? 

To receive NDIS mental health support, individuals must meet specific criteria under the category of ‘psychosocial disability’. 

This involves: 

• Having a diagnosed mental health condition that significantly affects every day functioning
• Providing evidence through assessments and reports from health professionals
• Demonstrating that the condition is likely to be permanent

Understanding your eligibility for NDIS mental health support is the first step to accessing tailored services.

What mental health services are covered by the NDIS?

The NDIS funds a wide range of supports depending on individual needs, including: 

• Psychological and behavioural therapy
• Personal and community mental health services
• Support from an NDIS mental health support worker
• Help with daily activities and skill development
• Transport and employment supports

Some clinical services like medication or hospital treatment are not included. However, for non-clinical services, the NDIS can provide support for depression and anxiety.

Understanding psychosocial disabilities under the NDIS

A psychosocial disability arises from a mental health condition that impacts social, emotional and occupational functioning. 

• Schizophrenia
• Bipolar disorder
• Severe depression or anxiety
• PTSD and related disorders

The NDIS acknowledges this through specific NDIS psychosocial disability support categories.

Role of NDIS support coordination for mental health 

NDIS support coordination for mental health ensures that participants can implement their plans effectively. A support coordinator will: 

• Help you understand your NDIS plan
• Connect you with appropriate services
• Build your capacity to manage supports independently

They’re your partner in navigating the system and maximising the benefits of your plan. You can learn more about the role and benefits of receiving support coordination in our latest blog, ‘Understanding How Support Coordination Works in the NDIS’.

What is a recovery coach and how can they help?

A NDIS recovery coach is a specialised role aimed at supporting people with psychosocial disability. They help participants:

• Develop recovery-enabling relationships
• Set and achieve life goals
• Coordinate with mental health services

Unlike support coordinators, recovery coaches have mental health training and lived or learned experience, making them uniquely positioned to support your journey.

How to access mental health support through the NDIS

Here’s how to get started with mental health support through NDIS:

1. Apply to the NDIS: Submit your application with medical evidence. 
2. Prepare for your planning meeting: Define your needs and goals. 
3. Build your plan: Work with professionals to get the right supports. 

Understanding how the NDIS helps with mental illness can make the process smoother. Once approved, you can begin accessing mental health care under NDIS programs with confidence.

Real-life example: NDIS mental health support in action

Meet Alex, a fictional participant living with bipolar disorder. With the support of an NDIS recovery coach and tailored therapy funded through the NDIS, Alex built daily routines, re-entered part-time work and joined a local community group. This story highlights how NDIS mental health support can lead to meaningful, life-changing outcomes.

We’d love to help, contact Incluso today 

Whether you're a participant, prospective participant, parent, guardian or just in need of some guidance, Incluso is here to support you.

Get in contact with us via our details below and we'll connect you with the most suitable team member to chat about your unique needs, and help you navigate your mental health support options under the NDIS.

📞 Enquiries: 1300 674 401
📧 Email: [email protected]
📅 Book a Discovery Call: https://www.incluso.com.au/contact-us

Social stories are a valuable tool developed by Carol Gray that helps individuals with autism and other developmental disabilities navigate everyday social situations with greater confidence and understanding. These stories serve as autism support tools for communication, creating a bridge between parents, professionals and individuals to ensure clear and meaningful interaction.

At their core, social stories aim to prepare participants for upcoming events by outlining what to expect, practice how they are going to behave and rehearse how they can manage emotions in various scenarios. Whether it’s a doctor’s visit or a birthday party, social skills stories for kids with autism provide structure and predictability, which reduces anxiety and promotes positive experiences.

Step-by-step guide to creating social stories for developmental needs

Using social stories in special education allows educators and caregivers to break down social situations into manageable steps. Each story acts as both a visual and emotional guide. A well-written social story will typically:

1. Describe the situation or event – offering context and setting the scene.
2. Explain expected behaviours – clarifying what to do in the moment.
3. Address emotional regulation – providing coping strategies for feelings like anxiety or frustration.
4. Show outcomes – reinforcing positive behaviours and their results.

For those looking to begin, it's helpful to first learn how to write a social story that is tailored to the individual's needs, interests and comprehension level.

Social story examples for daily routines

"Going to the doctor"

• I sit in the waiting room until my name is called.
• The doctor will check my height, weight and heart rate/blood pressure.
• If I feel nervous, I can tell the doctor or a trusted adult.
• After the check-up, I will leave and go home feeling proud!

"Going to a birthday party"

• I will arrive and say "hello" to the birthday person.
• I will put my gift in the gift area.
• There will be music and games I can join if I want.
• If I don’t want to play, I can watch.
• If I feel uncomfortable, I can take a break.
• At the end, I will say "goodbye" and thank them.

These social stories for developmental disabilities are adaptable for any situation and help make social experiences more predictable.

Visual social stories for nonverbal Autism

Social stories are especially powerful for nonverbal individuals. Visual social stories for nonverbal autism rely on images, routines and personal interests to explain social contexts clearly. These visual supports offer individuals with limited verbal skills a reliable way to understand and anticipate what’s coming next.

A highly effective method involves creating social stories with pictures by combining real-life photos with PECS social stories. The Picture Exchange Communication System (PECS) allows individuals to express themselves using images, which can be embedded directly into the story to enhance understanding and interaction.

You can also integrate Boardmaker social story examples, using their widely recognised picture symbols. For example, a social story about visiting a playground might include Boardmaker icons for "wait," "slide," "friend," or "take turns" alongside actual photos of the child’s local playground. These visuals make the experience relatable and accessible.

Why social stories are important

For individuals with autism and other developmental needs, autism visual supports offer predictability, reduce stress and promote independence. They help users learn appropriate responses, manage feelings and build confidence.

Caregivers and educators also benefit. Social stories serve as consistent, proactive tools to address concerns, teach social norms and encourage positive behaviours. They make it easier to introduce change, reinforce structure and adapt materials to meet each person’s needs.

The benefits for all involved

The outcomes of using social stories are significant. Individuals gain clarity, emotional security, and improved communication. Caregivers gain a structured, empathetic method to support and connect. When implemented well, social stories for developmental disabilities become part of a supportive environment that nurtures growth and inclusion.

Ultimately, whether you’re creating social stories with pictures or using tools like Boardmaker or PECS social stories, these resources represent a compassionate approach to helping individuals with autism better understand their world. 

They’re not just learning aids - they’re tools of empowerment, understanding and genuine connection.

Chat with Incluso today to learn how we can assist you or a loved one with support. 

What is Support Coordination? 

NDIS Support Coordination is a service that helps participants make the most of their NDIS plans by turning their goals into reality. A support coordinator acts as a guiding hand, helping participants navigate the complexities of the scheme, and translate their NDIS plan into practical, achievable steps. 

Their aim is to make the process less overwhelming and to empower participants to exercise real choice and control.

NDIS coordinators work closely with participants to connect them with the right services, whether it’s finding a therapist, arranging community access or organising day-to-day supports. 

They focus on building capacity, confidence and independence over time.

If you’re searching for ‘support coordination near me’, it’s important to find someone who understands your goals and tailors their support to your individual needs. 

Quality support coordination goes beyond simply arranging services; it’s about helping you lead a more independent, fulfilling life and getting the best possible outcomes from your NDIS experience.

How Support Coordination Works

NDIS Support Coordination Guidelines 

A support coordinator’s role is not just administrative, they empower participants by building their skills and independence. Key responsibilities include helping participants understand their NDIS plan, connecting them with appropriate services, and building their ability to navigate the NDIS and make their own decisions. Disability support coordination services are crucial for participants seeking guidance across different aspects of their plan.

Support coordinators can also help with: 

• Personalised support approaches
• Establishing and maintaining service connections
• Monitoring plan budgets
• Tracking the effectiveness of supports

Whether you're accessing level 1 support coordination for basic connection or level 2 coordination of supports for more comprehensive management, a strong disability support coordinator can make all the difference.

They also play a critical role in crisis planning, prevention and action by preparing participants for unexpected events which is an essential element of both independent support coordination and specialised support coordination. Reporting back to the NDIA is another important task this role encompasses, ensuring that the participant’s progress and needs are properly documented in line with NDIS support coordination guidelines.

Ultimately, the support coordinator’s approach depends on each participant’s unique goals, circumstances and the specific supports funded in their plan. 

The Role of an NDIS plan support coordinator: 

A NDIS plan coordinator or NDIS plan support coordinator plays a vital role in helping participants bring their NDIS plan to life. Whether you’re looking for independent support coordination or need guidance navigating your options, a skilled coordinator can make a big difference. They work closely with you to identify the right services, manage service agreements, and make sure your supports are working together smoothly. 

Choosing an independent support coordinator ensures you get unbiased advice tailored to your goals. If you're managing multiple providers or facing complex needs, specialist support coordination may be recommended to help you achieve greater independence and community participation.

Levels of Support Coordination Services:

Support coordination services offer participants the practical help they need to put their NDIS plan into action. Whether you are seeking basic guidance or specialised help, there are different types of support coordination to match different needs. 

Level 1 Support Coordination: Support connection focuses on building your ability to connect with a wide range of supports, from informal networks like family and friends to community groups and funded services. Under the NDIS support coordination guidelines, this level helps you make the most of your NDIS plan by linking you with the right services and supports. 

Level 2 Support Coordination: Coordination of Supports or COS NDIS, are designed to help you develop the skills you need to understand and manage your NDIS plan. A dedicated NDIS plan coordinator or independent support coordinator works alongside you to bring together the right mix of services. 

Level 3 Specialist Support Coordination: For participants with more complex needs, NDIS specialist support coordination provides a higher level of help. A specialist support coordinator or disability support coordinator can assist in navigating complex challenges, coordinating multiple services and ensuring consistent service delivery. They ensure you have strong support systems in place, especially when the situation requires specialised expertise. If you’re searching for NDIS plan support coordination that addresses higher complexities, this level of service may be the best fit.

Chat to our specialised consultants about how we can support your NDIS journey, here.

Understanding accessibility and inclusion, here’s how we approach it 

Incluso’s disability support workers have a shared passion for both inclusion and accessibility in Australia. Our ethos began first with a commitment to trust, as well as a strong sense of pride in how we deliver quality support for people with disabilities.

Our NDIS disability support workers ensure that participants have equal access to physical spaces, social and community participation, and assistance with daily living. 

By creating inclusive environments, our disability workers empower individuals to fully engage in all aspects of life, which promotes independence, self-confidence and greater community involvement. This understanding of what actually goes into making spaces and experiences inclusive is how we, as a reliable NDIS provider, actively contribute to improving accessibility and inclusion for people with disabilities.

The benefits of inclusion

We understand that disability rights and inclusion go beyond physical access. It’s also about creating a sense of belonging and value for individuals living with a disability. It’s our role as disability support workers to provide these inclusive avenues that foster community support, so that participants are able to create richer life for themselves, on their own terms, irrespective of their ability level.

Another foundational part of being a disability support worker is to ensure that all participants and their families receive well-rounded support, including emotional, physical and mental assistance. The benefits of social inclusion for disabled individuals can only be so effective, if it’s falling on individuals who have other unmet needs – so a well-rounded approach is key to the care we provide.

Our team are trained with a high level of humility, kindness and patience, with the aim of cultivating a truly safe space for the participants they look after, beyond the expected day-to-day fulfillments. 

How our disability support workers can assist

• Disability services Australia wide: our NDIS support workers in Australia assist with household tasks such as cooking and cleaning, personal care, healthy habits, and helping participants get out into the community to socialise and engage in enjoyable activities. We also provide travel assistance to appointments, community events and much more.
• Empowering the participant: our NDIS disability support workers empower participants to advocate for themselves, make informed choices and achieve their goals, and we do this by creating a relationship based on trust from day one.
• Lead by example: our disability support workers serve as role models for accessibility and inclusion for people with disabilities, inspiring others to follow inclusive practices. Within our own community for example, our Melbourne-based participants have access to Incluso’s weekly Connect & Create Club, which hosts activities like art, music therapy, gardening, movies and plenty more for participants and their support workers. 
• Stay informed: our team constantly up-skills and keeps informed of the latest best practices for disability support in Australia to provide the best possible support to each participant.

We are committed to investing in the education and development of our staff, ensuring they are equipped to deliver inclusive support services for disabled individuals in Australia. 

We understand that it’s not a one-size-fits-all approach; each participant is unique, with their own strengths, goals and support needs. Our disability support workers tailor services to meet these individual requirements.

Looking to find disability support workers in Australia? Get in touch with us

If you would like to learn more about our NDIS support workers in Australia or our weekly Connect & Create Club, get in touch with us by calling 1300 674 401, emailing [email protected] or booking a free consultation here and we would love to discuss how we can best assist you. 

What is Chatty Cafe?

Chatty Cafe Australia is all about bringing people together by creating welcome spaces for conversation and connection. 

Beginning in the UK, Australian founder and Managing Director, Glenys Reid, identified a considerable gap in the market of programs dedicated to tackling social isolation after experiencing it herself in 2017.

How Does Chatty Cafe Work?

The aim of Chatty Cafe Australia is to help connect communities and increase social interactions by getting people chatting in their favourite local neighbourhood social venues at ‘Have a Chat’ tables. 

A Safe & Inclusive Community Space

The motto: everyone is welcome to these safe and inclusive spaces!

The Chatty Cafe Australia initiative runs from several locations such as libraries, cafes, community centres and neighbourhood houses across Melbourne and Australia. Participating venues have a community table where anyone in the community can grab a seat, enjoy a drink or a bite to eat, and have a chat with others. Most ‘Chatty Tables’ are supported by a volunteer or host to make people feel welcome and get the conversation started.

It's a safe and controlled way to step out of your comfort zone, grab a coffee and embark on an exciting journey of meeting new people. Socialising more broadly can really help to build confidence and work towards alleviating social anxiety with regular practice through social meetups in Australia. 

Where to Find Chatty Cafe Locations

Whether you’re looking for places to meet new people in Australia, community connection initiatives, or just a welcoming space for social interaction within community restaurants, Chatty Cafe Australia offers a fantastic setting to explore social cafes in Melbourne and other venues around the country.

With inclusive cafes Australia wide becoming more prevalent, Chatty Cafe Australia is proud to offer a space for individuals from all walks of life to connect. These community cafes and venues provide a warm, welcoming environment that encourages meaningful conversation, reduces feelings of isolation and enhances community spirit.

Get Support to Attend a Chatty Cafe

Your Incluso support worker is happy to accompany you to a Chatty Cafe, ensuring you feel comfortable and supported if you would like to take part in this wonderful initiative.

Find a Chatty Cafe in your area here.

Learn more about the origin of the Chatty Cafe Scheme here.

Art and creativity can hold profound significance for people living with disabilities, offering unique ways to express themselves, reduce stress and develop new skills.

Art therapy programs: enhancing well-being and creativity

Art therapy programs can boost self-esteem and provide a sense of accomplishment. 

Art workshops for people with disabilities Australia wide help to build community connection, opportunity for inclusion and creative expression, which is why Incluso have chosen to spotlight a selection of disability art programs this month!

Adaptive tools and inclusive education make art accessible to everyone, allowing individuals to explore their creativity. Such tools include ergonomic paint brushes, easy-grip crayons/pencils, speech-to-text software which enables artists to create digital art or write stories through voice commands, adaptive scissors, clay and pottery aids like modified rolling pins and even adaptive musical instruments, which all assist creative therapy for disabilities.

Whether it be painting, drawing, acting, film, photography, writing, dance, theatre, digital art or performance, creative activities for disabled adults provide new opportunities for expression. 

Inclusive art programs: encouraging creativity and social inclusion

Art becomes a powerful tool for personal growth, social inclusionand mental health benefits. Embracing diverse artistic expressions helps share your story and creates a more inclusive and understanding society.

Art workshops for people with disabilities in Australia

If you’re interested in supporting artists with disabilities, there are renowned organisations like the National Arts and Disability Center, who support and showcase their work. These inclusive arts organisations Australia wide provide a platform for art by disabled artists to be seen and appreciated.

Incluso Picks – resources for creatives:

Peak Body for Arts and Disability in Victoria
Studios, mentors, programs, awards, scholarships, networking and grants: https://www.artsaccess.com.au/about/about-aav/

Peak Body for Arts and Disability in Australia
Projects, Art Spaces, Opportunities, Events and Resources: https://artsaccessaustralia.org/

Inclusive performing arts programmes

For our Victoria based audience, programmes running in both Frankston and Hampton provide participants of all abilities the opportunity to connect and ignite their creativity through dancing, vocals, drama, filmmaking and art: https://bamarts.org.au/

The National Gallery of Australia’s Quarterly Access to Art Program
‘Access to Art’ is a quarterly program for people with disability and their care partners to enjoy a group tour and creative activities with a focus on major exhibitions and works of art in the Gallery's collection: https://nga.gov.au/learn/for-people-with-access-needs/people-with-disability/

Art therapy and occupational support: how Incluso can help

You can speak with Incluso’s occupational therapists about art therapy for people with disabilities Australia wide, as well as personalised creative therapy for disabilities.

Our support workers are also happy to assist you in your creative expression journey!

Give us a call on 1300 674 401 or email [email protected] to discuss how we can best support your creativity. 

Alternatively, begin your search today by looking up ‘art classes for special needs adults near me’.

Globally, one billion people live with invisible disabilities that are not immediately obvious to the naked eye. 

While some of us experience a disability that is visible, hidden disabilities are not always apparent yet can significantly affect daily life. They can include mental health disorders, chronic pain and disabilities, neurological disorders, learning disabilities, sensory processing issues, autoimmune diseases, respiratory disorders, gastrointestinal problems, cardiovascular conditions and autism spectrum disorder, just to name a few. As diverse as these conditions are, so are individual access needs and the barriers people face in their day-to-day.

People with hidden disabilities often face misunderstanding and need support to fully participate in daily activities. At Incluso, we provide support for people with invisible disabilities in Australia, ensuring everyone has access to the care and resources they need. 

What is the Hidden Disabilities Sunflower, and how does it assist those living with an invisible disability? 

The Hidden Disabilities Sunflower is a simple tool for you to voluntarily share that you have a disability or condition that may not be obvious – and that you may need a helping hand, extra understanding while out and about or more time in shops, at work, on transport or in public spaces. The Invisible Disability Sunflower is now recognised in various settings across Australia, helping create a more disability-inclusive community. 

It comes in many useful forms, such as a physical card that can be worn on a lanyard, a bracelet or a broach, making it easier for people to identify themselves in public if they need additional support from those around them. 

Incluso’s Support Services for Invisible Disabilities 

At Incluso Disability Services, we are dedicated to supporting you in achieving your goals, whether your disability is visible or non-visible. Our team includes experienced disability support workers at Incluso and occupational therapy for disabilities in Melbourne, ensuring you receive personalised and professional assistance tailored to your needs. 

We provide NDIS services for invisible disabilities, helping individuals navigate daily challenges with practical and compassionate support. Whether you need inclusive occupational therapy services, transport assistance, accommodation and Supported Independent Living (SIL), community engagement or general assistance, our team is here to help. 

Get in Touch for Personalised Disability Support 

Contact Incluso for Disability Support, book in a free consultation with our dedicated team today for an obligation-free chat here.

Alternatively, give us a call on 1300 674 401 or write to us at [email protected] to learn more about how we can support you.

Let’s work towards a more inclusive and accessible future.

Handpicked Recommendations for Our Community

If you’re looking for something refreshingly informative for your mid-week podcast fix - The I Can't Stand Podcast is a must-listen for anyone interested in disability awareness, accessibility and inclusion. 

Hosted by Peta Hooke, a Melbourne/Naarm local and passionate disability advocate, this podcast shares real life disability stories and experiences that challenge stereotypes and promote greater understanding. Every Tuesday, Peta either answers listener-submitted questions about living with a disability or interviews inspiring guests from the disabled community to share their perspectives. 

As someone born with cerebral palsy herself, Peta brings firsthand insight into the realities of navigating life with a disability, addressing both everyday challenges and broader societal issues.

Through engaging conversations, Peta fosters meaningful discussions on topics such as accessibility and inclusion, relationships and self-identity. The podcast seamlessly blends humour with deep, thought-provoking dialogue, making it a valuable resource for people with disabilities, their families, support workers and anyone wanting to learn how to be a better ally to our community.

If educational podcasts on inclusion and accessibility are something that peak your interest, The I Can't Stand Podcast is a fantastic choice. Whether you’re looking for insights into cerebral palsy, disability advocacy, or simply want to listen to stories of disabled individuals in Australia, Peta really does cover it all.

Here are some of our personal favourite episodes to start with:

• Why I Never Leave the House Without Lipstick – Answering a question Peta wishes she’d never been asked.

  Read the transcript here: https://www.icantstandpodcast.com/post/so-what-s-wrong-with-you 

  Listen on Apple Podcasts here: https://podcasts.apple.com/au/podcast/why-i-never-leave-the-house-without-lipstick/id1544184497?i=1000504323799 

• Perspectives from a Participant, Support Worker and Founder – Buttons Support Services – A conversation from three different viewpoints.

  Read the transcript here: https://www.icantstandpodcast.com/post/perspectives-from-a-participant-support-worker-and-founder-buttons-support-services

  Listen on Apple Podcasts here: https://podcasts.apple.com/au/podcast/perspectives-from-a-participant-support-worker/id1544184497?i=1000599423230

• Relationships, Dating & Love on the Spectrum with Sexologist & Counsellor Jodi Rogers – A discussion on dating with a disability featuring Jodi Rogers from ABC’s Love on the Spectrum.

  Read the transcript here: https://www.icantstandpodcast.com/post/relationships-dating-love-on-the-spectrum-with-sexologist-counsellor-jodi-rodgers 

  Listen on Apple Podcasts here: https://podcasts.apple.com/au/podcast/relationships-dating-love-on-the-spectrum-with/id1544184497?i=1000647980070 

You can also follow Peta Hooke on Instagram: @petahooke

Explore more episodes here: The I Can't Stand Podcast

At Incluso Services, we’re dedicated to providing compassionate, easy-to-access NDIS support, as well as valuable resources to inspire and empower our community. 

If you or a loved one need guidance on navigating the NDIS or finding the right support, you can book a free consultation with us here, call us directly on 1300 674 401 or send us an email at [email protected].

The festive season is a time for joy, but for individuals living with disabilities, careful planning ensures celebrations are stress-free and enjoyable. 

Whether you’re an NDIS participant living with disability, a carer or a provider, here’s how to make holiday celebrations inclusive and memorable. 

For Participants & Carers:

🎉 Disabled access for holiday events: Before attending, check if disability parking is available, and ensure venues have ramps, elevators and wheelchair-accessible facilities. Don’t hesitate to ask about accessibility features - your comfort matters. 

🎉 Managing sensory sensitivities during Christmas: Parties can get loud and overwhelming. Look for events offering sensory-friendly holiday spaces like rest zones. If hosting at home, create a quiet area with soft lighting and comforting activities. 

🎉 Hosting disability-friendly gatherings in Australia: Share the load by asking guests to bring a dish or assist with tasks like decorating. This ensures the day is less stressful and more inclusive. 

🎉 Virtual festive celebrations for Australians with disabilities: Large gatherings aren’t for everyone. Host a Teams lunch or video call to connect with loved ones in a relaxed setting. 

🎉 Accessible community Christmas events Australia: Check local councils or community Christmas celebrations for Australians with disabilities. These events often prioritise inclusivity and accessibility. 

For Providers:

🔧 How to host accessible holiday events: Ensure your event is accessible to all. Offer disability parking, ramps, wide doorways and accessible restrooms. Clear signage and seating arrangements tailored for mobility support make a big difference. 

🔧 Inclusive event planning tips for NDIS providers: Use easy-read invitations and detailed schedules to clarify expectations and reduce stress for attendees. These efforts make celebrations more welcoming. 

🔧 Sensory-friendly Christmas ideas for people with disabilities: Set up calm rest zones at your Christmas or New Years Eve party with soft seating and quiet activities for attendees prone to sensory overload. 

🔧 Inclusive Christmas/New Year events: Celebrate diversity by considering mobility support, dietary needs and clear communication. A welcoming atmosphere creates unforgettable experiences for all. 

Empowering individuals with disabilities to fully participate in life’s celebrations is at the core of everything we do at Incluso Services. 

With these NDIS-friendly holiday tips, we can make the festive season inclusive, joyful and unforgettable for everyone and their unique needs. 

Looking for personalised support? 

Incluso Services can help you and your family navigate the festive season and beyond. 

Book a discovery call with our specialised concierge support team to learn how we can best support you!